What Is Natural Language Understanding NLU? Thanks to the implementation of customer service chatbots, customers no longer have to suffer through long telephone hold times to receive assistance with products and services. In the case of chatbots created to be virtual assistants to customers, the training data they receive will be relevant to their duties and they will fail to...

Discover 6 Innovative Ways to Use Chatbots for Marketing Babylon Health’s symptom checker is a truly impressive use of how an AI chatbot can further healthcare. It uses machine learning and natural language processing to communicate organically. Fun fact, did you know that chatbot is actually short for chatterbot? You should also consider how many steps would be needed to...

Education Chatbots: Transform the Learning & Teaching Experiences However, this situation presents a unique opportunity, accompanied by unprecedented challenges. Consequently, it has prompted a significant surge in research, aiming to explore the impact of chatbots on education. Hands-on experience using a chatbot can help you to better understand the capabilities and limitations of these tools. Repetitive tasks can easily be...